For Fiscal Year Ending September 30, 2011:

Hartford Campus
Acres of land
65
Patient Care and Support Buildings
45
Occupied square feet of space
2.1 million
Staff
Medical Staff
Over 1,000 Active Staff Physicians
Employees
Over 7,000
Volunteers
Bed Complement
Beds
819
Bassinets
48
Total
867
Revenues & Expenses
Total Revenues
$ 985,376,622
Total Expenses
$ 964,,533,327
Gain/(Loss) from Operations
 $ 20,843,295
Gross Revenue $ 2,049,319,284
Emergency Visits
95,567
Outpatient visits
95,181
Discharges
40,674
Patient Days
223,555
Average Length of Stay
5.5 days
Total Surgeries
32,783
Births
3,760
Community Benefit
Total Community Benefit
 $ 98,927,561

Highlights of 2011 Accomplishments

Quality/Patient Safety
  • Achieved highest-ever overall patient satisfaction scores
  • Reduced bloodstream infections by 50 percent.
  • Reduced ventilator-associated pneumonias by 44 percent.
  • Sustained best-practice level in fall prevention.
  • Achieved lowest-ever prevalence rate of pressure ulcers.
Operational Excellence
  • Attained highest-ever overall patient satisfaction top box scores.
  • More than 6,000 staff members now participate in H3W, our continuous quality improvement process.
Operation Improvements
  • Developed Patient-Centered Institute Model for Cancer, Cardiovascular, Women’s Health and Neuroscience.
Transplant Program
  • Recruited a new Transplant Program director, two transplant nephrologists and a hepatologist and doubled the size of the inpatient transplant unit.
  • Performed the first successful heart-kidney transplant and the first successful heart transplant with an HIV-positive recipient.
Cardiovascular Program
  • Recruited a chief of the new Department of Cardiac Surgery.
  • Extended pre-hospital EKG transmission network to EMS services to allow faster treatment of patients with heart attack.
Center for Education, Simulation and Innovation (CESI)
  • CESI, our regional and national training destination, moved to a larger space created for it in the Educational Resource Center.
  • CESI trained more than 3,300 people in 2011, an 86 percent increase.
  • CESI became the first in the country to receive the daVinci Si simulator.
Facility Enhancements
  • Opened 26 new private inpatient Oncology rooms.
  • Expanded the Emergency Department by 50 percent, adding 26 new patient treatment spaces and other features. The expanded area can accommodate 100,000 visits annually.
  • Completed a new chapel and Central Scheduling spaces and began construction of a new garage.
Regional Expansion
  • Established new ambulatory satellites in Farmington Valley and Enfield.
  • Opened Eye Surgery Center in Newington.
Physician Recruitment
  • Recruited new director of Epilepsy and Functional Neurosurgery, Brendan Killory, MD.
  • Recruited new chief of the Division of Hospital Medicine, Ajay Kumar, MD, FACP, SFHM.
Research
  • The Institute of Living won $5.5 in new grants.
Philanthropy
  • The hospital received $6.4 million in gifts plus over $800,000 in new pledges.
  • The annual Black & Red Gala raised $637,000, the most in its 20-year history.
Awards/Recognition
  • Ranked number one in the Hartford area in U.S.News and World Report’s first Best Hospitals Metro Area rankings.
  • Named among “Most Wired” hospitals in the U.S. for the fifth consecutive year.

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